AlmaExperience Colombia proudly announces its new corporate identity, marking a decisive step in the Company’s evolution, which  turns from Almacontact to AlmaExperience Colombia, giving way and strengthening its integration into the global Almaviva Experience group.

After years of growth, innovation, and commitment to excellence in customer service, Almacontact is officially transforming into AlmaExperience Colombia, aligning its corporate name and brand with the global structure of the Almaviva Experience Group.

This change represents much more than a name or image update. It is the expression of a renewed vision that integrates technology, innovation, and humanity to offer more personalized, agile, and effective experiences.

The transition strengthens the Group’s presence in Latin America and establishes AlmaExperience Colombia as a strategic player in the Region, specialized in comprehensive customer experience (CX) solutions.

“This transformation reflects our evolution as an organization and our commitment to continue creating value for people, clients, and the markets where we operate. It marks the beginning of a new stage full of challenges and opportunities,” highlighted Wilffin Valdés Guzmán, representative of AlmaExperience Colombia.